FAQ

FAQ

Orders and Shipping:

Can I track my order? 

A: Yes, you can track your order using the tracking number provided in your order confirmation email.

What happens if my order is damaged upon arrival?

A: If your order arrives damaged, please contact our customer support immediately with photos of the damaged item and packaging. We will arrange for a replacement or refund.

Payments and Security:

Is there a minimum order value?

A: There is no minimum order value. You can purchase any item from our store.

How do I redeem a discount code?

A: To redeem a discount code, enter the code at checkout in the designated field. The discount will be applied to your order total.

Customer Service:

How do I return a product?

A: To initiate a return, please contact our customer support team within 24 hours of receiving your order. We will provide you with return instructions.

Do you offer international shipping?

A: No, we offer only interstate shipping. Shipping rates and delivery times may vary depending on the destination.