Our Return Policy:
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you may return it for a refund or exchange within 2 days of the purchase date.
To be eligible for a return, the item must be:
- Unused and in its original condition
- In the original packaging with all tags attached
To initiate a return, please contact our customer support team at support@kel-xgloteks.com or +09037541494.
Please note that shipping charges are non-refundable, and you are responsible for return shipping costs unless the item is defective or damaged.
Exceptions:
Certain items, such as personalized or custom-made products, cannot be returned.
Items on sale may have restricted return policies.
We reserve the right to refuse a return if the item does not meet our return policy conditions.